When scheduling an appointment, make sure to inform us of the number of pets along with their problems and needs. Please disclose any knowledge of any aggressive, fractious or fearful pets. We can help make them more comfortable and relaxed ahead of time.
If possible try to not have your pet greet us at the door when we arrive. We are usually carrying a lot of equipment and cannot greet your pet properly. If your pet sees all the equipment being brought in and knows the attention is being channeled towards them it could make them a little jumpy.
Please have distractions to a minimum including, television/music, and other pets. Children are encouraged to learn while the pet is being examined but a safe distance is required. Children/adults that are at risk of getting hurt or causing a accident to take place will be asked to exit the room (every effort will be made to avoid this).
If your animal is at risk of escape, please make arrangements to avoid this. The Mobile Vet Company do not take responsibility for escaped pets and will not have the time or resources to help catch them. Pets that will run should be examined as far away from the exits as possible with as many closed doors as possible between them and the exit. Please make sure that your cat is in a small room like a bathroom or utility room before the doctor arrives for the examination. By keeping your cat in a small room, we are able to conduct the examination while minimizing the stress on you and your cat.
Please try to have a well-lit place for us to examine your pet and to complete any procedures. For cats and small dogs cleared off counter tops or a table is appreciated. For large dogs a cleared spot on the floor will suffice. For outside dogs please provide a covered area if it is raining or a shaded area under a tree. Please make sure the area can withstand spills and excrement in case there is an accident.
Each pet is unique. Please, let us know if you have any ideas or suggestions related to your pet that would make him feel most comfortable during the exam. We are here to help. Let us know how.